One Call Resolution
We aim to fix it right the first time — no repeat trips and no runaround.
Riceville & Northeast Iowa
Affordable, Local Tech Help
Reliable computer repair, data recovery, cybersecurity, and IT support — backed by 25+ years of experience.
- 25+ years experience
- On-site house calls
- Upfront, clear pricing
TEKSOFT.io is your local computer repair and IT support shop serving Riceville and the surrounding Northeast Iowa communities. From data recovery and cybersecurity to managed IT and AI automation for small businesses, we deliver reliable, affordable tech help — backed by more than 25 years of experience.
Billed Actual Time
You pay for the time actually worked, never padded hours or inflated estimates.
No Parts Markup
New drive or RAM? Parts are passed through at cost — zero markup, every time.
Get Help Your Way
How We Help
Three flexible ways to get your tech sorted — on your terms.
House Calls
On-site computer repair at your home or business, anywhere in Northeast Iowa.
Remote Assistance
Fast remote support over the phone and internet — many issues fixed without a visit.
Email Support
Have a quick question? Email us and we can answer the basics from our inbox.
What We Fix
Computer Services We Offer
Computer Repairs & Upgrades
Hardware and software repairs, tune-ups, and SSD/RAM upgrades for desktops and laptops.
Cleanup & Reinstall
Back up your important files, wipe the system, and reinstall fresh so your PC runs clean, fast, and secure.
Data Backup & Recovery
Recover lost files and set up reliable backups so your photos and documents stay protected.
For Businesses
Solutions for Growing Businesses
Beyond one-off repairs — ongoing management and automation that keep your business running.
Cybersecurity
Protect your business with firewalls, threat monitoring, backups, and security best practices — keeping your data and systems safe.
Learn more →Managed IT Services
End-to-end management of your hardware, software, support, and infrastructure — one local partner for everything IT.
Learn more →AI Automation
Practical AI and workflow automation that saves your small business time — chatbots, integrations, and document processing.
Learn more →Simple Process
How It Works
Tell us what’s wrong
Reach out and describe the problem. We’ll let you know if it’s a house call, remote fix, or quick email answer.
We diagnose & fix
We get to the root cause and resolve it — explaining the issue and the fix in plain language as we go.
You’re back to work
You pay for actual time worked, with parts at cost. No surprises, no runaround.
Good to Know
Frequently Asked Questions
What areas do you serve?
Riceville, Iowa and roughly 60 miles around it — including Mitchell, Howard, and Chickasaw counties and nearby Northeast Iowa towns.
How do you charge?
We bill for the actual time worked, not padded time-slot estimates, and pass any parts through at cost with no markup.
Do you come to me, or do I bring my computer in?
Both. We offer on-site house calls, remote assistance over the internet, and basic email support — whatever is easiest for you.
Do you offer ongoing IT management for businesses?
Yes. Our Managed IT Services cover hardware, software, remote support, cybersecurity, and infrastructure — including firewalls and cloud — as one fully managed package for small businesses.
What kinds of problems do you handle?
Everyday personal and small-business needs: repairs and upgrades, cleanup and reinstalls, data backup and recovery, IT support, and AI automation.
Do you provide cybersecurity for small businesses?
Yes. We secure small businesses with firewalls, antivirus and threat monitoring, secure backups, software patching, and security best practices — helping protect against ransomware, phishing, and data loss.
How do you protect against viruses, ransomware, and phishing?
We layer prevention and recovery: endpoint protection, automatic updates, spam and phishing filtering, staff awareness tips, and reliable backups so you can recover quickly if something slips through.
Can you secure my home network and devices?
Absolutely. We harden your router and Wi-Fi, set up strong passwords and updates, and configure reliable backups — keeping your personal data and devices safe.
Ready to get your tech sorted?
Tell us what you need help with — we’ll respond with clear next steps, usually within one business day.